Just a note to let you know that your employees McKenna and Kelley are model customer representatives for all your employees. They are extremely helpful, courteous and polite. My dad who passed away last year always had his furnace serviced by Wolfe. I recently purchased a home and the previous owners also recommended your company. Your service man Butch was delightful. My mom, who is 88 years old and on a fixed budget, recently had her furnace checked. I mistakenly told Butch the coupon was for $99.00, in actuality it was for $64.95. I called to see if we could get the difference and your employees helped with the problem. I spoke to Jimmy and now my mom is waiting for checks from Wolfe for the difference. That is what customer service is all about. Again I thank you greatly for your consideration on this matter. Sincerely, Carol Ann Read More Customer Comments Regarding Wolfe's Superior Service
Click here to view actual customer report cards.
|