Serving the Catskills Plumbing, Heating,
Air Conditioning and Water Treatment needs.

Great Service...

I had a heating system installed during the last couple of weeks in August and part of September. I would like to compliment the men who worked here during that time. They did a great job and kept the place neat and clean while doing a pretty messy and dirty job. They were all cordial and polite, friendly and very likable.

They appeared to be organized and were dependable, arriving when scheduled. They cleaned up and left the house in good condition each time they left. In addition, they were pleasant and took all the glitches in stride. They clearly worked very hard in hot weather and in small enclosed, hot spaces...and never complained.

I want to thank Patrick Vayo for all the time he took explaining all the details to me. He presented himself and the company well, which is one of the reasons I decided to go with your company, despite the fact you were more expensive than others. He was very patient and clear and detail-oriented.

Frank was on top of things and helped guide the others, (Adam... and I can't remember the names of the other 2 who were here with him and Gene). He had the awful job of unclogging my old furnace and while covered in soot, smiled as he went along. He deserves extra praise.

I was especially impressed with Gene. He was a joy to work with...he struggled with lots of glitches in the last days, clearly worked hard and long hours in the heat and darkness. And had to deal with the gas company around the issue that arose at the last minute. He was efficient, very pleasant, had a great sense of humor and was quite knowledgeable, trying to get me to understand the anatomy of a heating system. I left him alone at the end of the job and came home to find the house spotless and in perfect condition...I hadn't expected he would wash the floor!!! This was a special bonus and I really appreciated it. He is a jewel in your crown...you have someone special working for you!

I also found the office staff very efficient, knowledgeable and on top of everything.

I know I can expect the same excellent service and work should I have to call on you for emergencies or simple servicing. Thank you for sending me these good people.

A. McKeon
Saugerties,Ulster County, New York

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